KWR Privacy Policy

Kitsap Waterleak Repair, LLC (“KWR,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit a form, request an appointment, receive services from us, communicate with us by phone, email, or text message, or otherwise interact with our business.

Kitsap Waterleak Repair, LLC
12800 Central Valley Road Northeast
Poulsbo, WA, USA
Phone: 360-710-1972
Email: info@kitsapwaterleakrepair.com

We may collect information you provide directly to us, including:

• Name 
• Vehicle year, make, and model 
• Phone number 
• Email address 
• Address or location information if needed for service 
• Service details, appointment details, vehicle condition details, and service history 
• Photos, videos, notes, or other information you send to us 
• Payment and billing-related information processed through our service providers 
• Communication history, including emails, calls, voicemails, and text messages 

We may also collect certain information automatically through our website or service providers, such as:

• IP address 
• Browser type 
• Device information 
• Cookies and similar technologies 
• Website usage and analytics information 
• Spam-prevention and form-validation information, including information collected through tools such as reCAPTCHA where used on the site 

We may use your information to:

• Respond to inquiries and provide appointment availability 
• Schedule, confirm, update, and manage appointments 
• Provide leak diagnostics, mold/moisture remediation, interior cleaning, glass-related services, and related customer support 
• Prepare and send estimates, approvals, invoices, receipts, and payment reminders 
• Communicate about active jobs, vehicle status, service recommendations, and follow-up care 
• Maintain customer records and service history 
• Improve our website, services, and customer experience 
• Send service-related text messages and emails 
• Send promotional or marketing communications where you have provided the required consent 
• Protect against fraud, abuse, unauthorized access, or other misuse 
• Comply with legal obligations and enforce our policies 

If you provide your phone number and consent to receive text messages from KWR, we may send you text messages related to:

• Appointment scheduling and reminders 
• Job status updates 
• Estimates and approval requests 
• Invoice and payment reminders 
• Customer support 
• Occasional promotional or marketing messages, if you have opted in to receive them 

Message frequency varies based on your relationship with us, the status of your service, and your communication preferences. Message and data rates may apply.

You can opt out of text messaging at any time by replying STOP to any message. For help, reply HELP or contact us at 360-710-1972 or info@kitsapwaterleakrepair.com.

Text messaging opt-in data, consent, and mobile numbers will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We do not sell your personal information.

We may share your information only as needed with trusted service providers that help us operate our business, such as providers for:

• Scheduling and customer management 
• Estimates, invoicing, and payment processing 
• Business messaging and communications 
• Website hosting, analytics, and form management 
• Email and related business operations 

We may also disclose information:

• If required by law, subpoena, court order, or legal process 
• To protect our rights, property, safety, or operations 
• In connection with a business transaction such as a merger, acquisition, sale, or transfer of assets 

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain information for as long as reasonably necessary for business, legal, tax, accounting, service-history, warranty, dispute-resolution, and recordkeeping purposes.

You may contact us to:

• Update or correct your information 
• Request that we stop sending marketing communications 
• Opt out of text messages by replying STOP 
• Request information about the personal information we maintain about you 
• Request deletion of your information, subject to legal, operational, recordkeeping, fraud-prevention, and service-history requirements 

To make a request, contact us at info@kitsapwaterleakrepair.com or 360-710-1972.

Our website may use cookies and similar technologies to improve site functionality, analyze traffic, and enhance user experience. You can manage certain cookie settings through your browser. Some website features may not function properly if cookies are disabled.

Our website and communications may include links to third-party websites, portals, payment tools, or platforms. We are not responsible for the privacy practices of third parties, and you should review their policies separately.

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated “Last updated” date.

If you have questions about this Privacy Policy or our data practices, contact:

Kitsap Waterleak Repair, LLC
12800 Central Valley Road Northeast
Poulsbo, WA, USA
360-710-1972
info@kitsapwaterleakrepair.com

Last Updated: March 27, 2026